Yes - We require renters' insurance with liability limits of at least $100,000 to be secured before occupancy.

Renters insurance can be obtained & the premium paid via your monthly lease. Let your Leasing Consultant know that you want this option. Renters insurance can also be obtained through an insurance company of your choosing. Secure coverage and have a certificate of insurance emailed to your Leasing Consultant.

Yes - We have 24-hour maintenance available for emergencies. Non-emergency issues are handled in the order that they are received.

Maintenance Issues fall into 2 categories - Emergency and Non-emergency Maintenance Issues.

Fire (call 911 first), Flood (any water problem that causes severe property damage), No hot water, No water, Lock-out, Overflowing or clogged toilet (if only 1 toilet in the apartment) Electrical or gas failure of any nature, malfunction of an essential appliance (refrigerator). Emergency Issues are handled by calling the main Leasing Office so our Maintenance Specialist can be notified to address the issue. If calling after-hours, (or if our staff is unavailable) leave a message with your name, the nature of the emergency, and a good contact number, and our on-call Maintenance Specialist will be notified immediately and dispatched.

Non-emergency issues are not vital or critical to daily life activities. (i.e. hallway lights out, garbage disposal malfunction). Non-emergency maintenance is handled by notifying us by submitting a request via the RentCafe resident portal or mobile app. A member of our Maintenance Team will contact you to make arrangements to remedy the issue. Our Completion Guideline is 1-3 days)

No. Just notify us by submitting a request via the RentCafe resident portal or mobile app.

Call the Leasing Office directly to remedy the issue.

Our typical pool calendar runs from Memorial Day through Labor Day holiday. (subject to city inspection delays)

Yes - We love the companionship our furry friends bring to your family. We have a maximum of 2 pets allowed per apartment. We require a photo, along with veterinarian docs. Showing breed, weight, and spay/neuter status.

The pet fee is $25 per month per animal per unit.
Pets: Maximum of 2 allowed per apartment, pet fee dependent upon full-grown breed’s average weight
1 pet 24 lbs. or under: Non-refundable pet fee of $250
2 pets or 1 pet 25 lbs. or over: Non-refundable pet fee of $350

No Bully Breeds allowed – including, but not limited to: Pitbull, American Staffordshire Terrier, Rottweiler, German Shepherd, “Husky type”, Malamute, Doberman Pinscher, Chow, Great Dane, Saint Bernard, Akita, Wolf Hybrid, and any mixed breed that includes these previously mentioned, are specifically prohibited and Landlord has the discretion to limit other breeds inherently dangerous or exotic, feral or wild animals or prohibited. Landmark reserves the right to modify this list and/or make exceptions for registered service dogs/emotional support animals. Applicants claiming a registered service dog/emotional support animal are required to provide Landmark proof of the registration.

Yes. Our leases can be drawn up for 6 and 12-month terms. Shorter terms are available in the San Francisco market. To check availability, go to https://www.landmarksf.com.

Yes, Check with your local Leasing Consultant.

Yes, availability is limited to Willow Creek Apartment Homes (KCMO) & communities located in the City of San Francisco.

There is no cost to take a tour.

Appointments can be made via the Schedule a Tour button (Property website header) or by calling the Leasing Office. Walk-ins are also available (dependent on staffing coverage)

(See the amenities page of the community website)

An easy way to see what apartments are available is to visit the Floor Plan page of the property website. Type in your Move-in date and filter the type of unit you want. The page will show you the available units. Click on the “Choose Mine” button. You can also call and speak with a Leasing Consultant.

After reviewing the available apartments via the Floor Plans page. Type in your Move-in date and filter the type of unit you want. The page will show you the available units. Click on the “Choose Mine” button. Click on the “Apply Now” button. This takes you to the Applicant Portal where you'll begin your application. Select the apartment home and lease term that best meets your needs. Follow the steps to set up your account. Complete the application. Add contact info for any additional occupants aged 18 and over. Please list any minors under the additional occupants and select ‘other’ for the occupancy type. Once all occupants are listed and the required fields are complete, you can hit submit.*

Unfortunately, we do not allow sub-leases

Payments can be made via the Resident Service portal, the Mobile App, ACH Bank Account withdrawal, and via WIPS (Walk-in-Payment System)

Online rent payments can be made via the residential portal (the link is located in the property home page header) or the Rent Cafe Resident App (download available from Google Play or Apple App Store).

Yes, we welcome those who serve, students and organizations that make up the fabric of our community. In appreciation, we are offering 10% off the monthly rate and credit your application fee to you on move-in day for the following;
- Veteran & Active Duty Military
  Army | Navy | Marine Corps | Air Force | Space Force | Coast Guard
  Military Reserve Members | National Guard
- First Responders
  Law Enforcement | Firefighters | EMT's
- Medical Professionals MD's | RN's | NP's | DO's
- Education
  Teachers (State Certified - Public & Private)
  Full-time Students
- Preferred Employers
  Argosy Casino | Black & Veatch | Burns & McDonnell
  Cerner/ Oracle | General Motors | Hallmark
  H & R Block | T-Mobile | Top Golf